Lupeon, S.L.
Lupeon, founded in 2013, belongs to the Vicalsa Group.
We are an engineering company specialized in the development of innovative solutions by means of additive manufacturing. We have our own industrial additive manufacturing resources for metal and plastic materials.
Solutions we offer:
- Development and manufacturing of lightweight robotic grippers (LU_Grippers).
- Development projects and optimization of customized products (DfAM and topology optimization).
- Optimized turnkey engineering projects for additive manufacturing that offer improvements over conventional manufacturing methods.
- On demand manufaturing and series of customized and validated products for production using our own additive manufacturing resources.
We rely on Grupo Vicalsa’s experience and conventional manufacturing means to provide integral solutions combining the various existing manufacturing technologies.

Plastics
Lasersintering

Metals
Laser melting

We ship with:


Lupeon, S.L.
Polígono Porto do Molle, Nave 7A - Buzón 29
36350 - Nigran, Spain
Tel. +34 986 11 81 31
E-Mail: protiq@lupeon.com
web: www.lupeon.com
VAT Number: ESB70367818
Legal notice
Lupeon, SL, with CIF / NIF nº: B70367818 and address in: Polígono Porto do Molle, Nave 7A, 36350 – Nigrán (Pontevedra), can not assume any responsibility derived from the incorrect, inappropriate or illicit use of the information appearing in the pages website: www.lupeon.com
That Lupeon, S.L. it is registered in the Mercantile Register of Pontevedra in folio 1 of Volume 4.152 of Section 8, Sheet number PO-60.847 inscription 1ª.
With the limits established in the law, Lupeon, S.L. does not assume any responsibility derived from the lack of veracity, integrity, updating and accuracy of the data or information contained in its web pages.
The contents and information do not link Lupeon, S.L. nor constitute opinions, advice or legal advice of any kind as it is merely a service offered for informative and informative purposes.
The Internet pages of Lupeon, S.L. may contain links (links) to other third party websites that Lupeon, S.L. can not control. Therefore, Lupeon, S.L. can not assume responsibility for the content that may appear on the pages of third parties.
The texts, images, sounds, animations, software and the rest of contents included in this website are the exclusive property of Lupeon, S.L. or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the express consent of Lupeon, S.L ..
Likewise, to access some of the services that Lupeon, S.L. offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of personal data. this information we inform you that, by filling in these forms, your personal data will be incorporated and will be treated in the files of Lupeon, SL in order to be able to lend and offer our services as well as to inform you of the improvements of the website.
We also inform you that you will have the possibility at all times to exercise the rights of access, rectification, cancellation, opposition, limitation and portability of your personal data, free of charge by email to: admin@lupeon.com or at the address : Polygon Porto do Molle, Nave 7A, 36350 – Nigrán (Pontevedra).
Terms of use
These legal conditions regulate the use and access conditions / General Contracting Conditions of the website www.lupeon.com (hereinafter “Web” or “Lupeon”), website owned by Lupeon. S.L. which is a web platform through which products and services of engineering and manufacturing are commercialized.
1.- OBJECT AND GENERAL
1.1.- In accordance with Law 34/2002, of July 11 and other applicable legislation we inform you that this website http://www.lupeon.com is property of the entity with social name Lupeon. S.L. and C.I.F. ESB70367818
1.2.-This entity has its registered office in the Polígono Porto do Molle, Nave 7A, 36350 Nigrán (Pontevedra) -Spain.
1.3.-You can contact the entity at the telephone number 0034 986 11 81 31 or at the email address admin@lupeon.com.
1.4.-Unless expressly stated otherwise, communications with Lupeon. S.L. They can be made by ordinary mail at the physical address or by email. The entity will contact the user via email, at the address that is in his power or is provided in this regard.
1.5.- The General Conditions described below, regulate the conditions of use and access to the Web by any visitor (hereinafter, “User”) and the contracting of the products offered on the Website (hereinafter, ” Product “or” Products “) by any User through the Website (hereinafter,” Client “). The use or access to this website implies that the user acknowledges having read and understood the present legal conditions of use, and agrees to comply with them in full.
1.6.- Users of the Website to acquire the condition of Customers and therefore acquire the Products, must complete an identification and registration form, accepting these General Conditions and all following the indications that will be received through the site itself Web.
2.- OPERATION OF THE WEB
2.1.- Lupeon. S.L. reserves the right to modify, at any time, unilaterally and without prior notice to its users, the contents, structure, operation or access conditions of this website.
2.2.- However, web users are aware and accept that part of the information contained in it may be incorrect, incomplete or outdated, or contain typographical errors. In addition, Lupeon S.L, in the case of mediation, only assumes responsibility for the content in Spanish, since both the content in English and in Portuguese are automatic translations.
2.3.- Likewise Lupeon. S.L. reserves the right to temporarily suspend, without prior notice, access to this website to carry out maintenance, updating, improvement or repair operations.
2.4.- It is forbidden for the user to use this website for the sending, transmission or publication of any illegal, threatening, libelous, defamatory, propaganda, scandalous, obscene, pornographic material, or any other material that could give rise to civil liability or criminal in accordance with the applicable legislation, these facts of which in any case the user will be responsible.
2.5.- In general, only natural and legal persons with sufficient legal capacity may use this website in accordance with the applicable legislation. Exceptionally, minors may use the site who have previously obtained the authorization of their parents or legal guardians, who will be responsible for the use made by the minor in charge of the site.
3.- USE OF THE WEB AND USER BEHAVIOR
3.1.- The Client and the User of Lupeon S.L. they undertake to make an appropriate and lawful use of the Website, in accordance with the applicable legislation and these General Conditions.
3.2.- It is forbidden to misuse the Web. The Client and / or User must abstain, among others, from:
Commit crimes, or encourage others to do so.
Introduce or distribute computer viruses in the network, upload offensive or obscene material.
Pirate aspects of the Web service.
Corrupt the data that appear on the Web.
Send advertising or unsolicited promotional materials (“spam”).
3.3.- Lupeon S.L. will not be responsible for the fact that the Web is not available at any time.
3.4.- The Web may also contain links to other websites that are not operated by Lupeon S.L. Lupeon S.L has no control over other websites and is not responsible for the content of these or any damage that may result from the use of them. While reserves the right to remove these links if by any means it is known that the website linked to any irregularity or illegality.
3.5.- Lupeon. S.L. does not assume any duty or commitment to verify or monitor the content and information entered by users.
3.6.-In any case, the user must always provide truthful information that can not lead to any confusion, as well as correct identification data, and never supplanting third parties or on behalf of third parties.
3.7.- Our materials and products may be used by users at their own risk. To the fullest extent permitted by applicable law, we hereby deny any and all liability, risk, liability and damages arising from any death or personal injury resulting from the use of our products and materials. Specifications are subject to change without notice. Lupeon S.L is not responsible for the consequences and damages that may result from improper use of the Products sold through the Web.
4.- ACCEPTANCE AND MODIFICATION OF THE GENERAL CONDITIONS
4.1.- The use and access to the Web by the User and / or Customer implies the acceptance of these General Conditions.
4.2.- The Client expressly accepts these General Conditions in the contracting process.
4.3.- Lupeon S.L is not liable for temporary non-compliance with these General Conditions in case of force majeure and in case of lack of Usurary or an unpredictable event by a person outside the contract.
4.4.- The Client and / or User agrees to fill in the order forms and any other form, according to the indicated instructions and with truthfulness. The Client also undertakes to pay the price of the Product, with the corresponding taxes and the shipping costs always in accordance with the final offer received by Lupeon S.L.
5.- INFORMATION ABOUT THE PRODUCTS
5.1.- Lupeon S.L offers a description of the Products included in the Website in accordance with the technical descriptions from manufacturers and suppliers in general. Likewise, it includes information related to the commercial name, trademarks or distinctive signs of the Products in order to provide the User as much information as possible.
5.2.- Read carefully the descriptions of the Products before deciding to acquire them. The images shown may differ slightly from the final Product. If in doubt, contact us before making the purchase.
6.- MAKE AN ORDER
6.1.- All orders are subject to our acceptance. Within 48 hours after placing the order, we will send by email our confirmation that the contract has been concluded (hereinafter, “Order Confirmation”), provided that the Customer has provided us with his email address in his form of personal data. The Confirmation of the Order will include the confirmation of the prior express consent of the Client and will be informed of the loss of the right of withdrawal, when appropriate.
6.2.- In the exceptional circumstance in which we could not send any of the products of your order, we would replace this with one of identical or superior characteristics, notifying this circumstance by e-mail and leaving a record in your order of the change made. In case of doubt or non-availability of substitute we will deduct the product of your order and proceed with delivery as well as with the refund of the product not sent.
6.3.- The deadline for canceling or modifying an order ends at the moment when the status of the order becomes “Printing”. From that moment the order has been transformed into a manufacturing order, and the purchase will have become a sales contract to which both parties are subject to compliance; The user as receiver of the merchandise, and the Web as a seller with the shipping and service conditions included in these terms of use.
6.4.- The user can only place an order and communicate with us in Spanish, English or Portuguese.
6.5.-The products comply with current Spanish legislation. Lupeon S.L will not be held responsible in case this does not coincide with the legislation of the country where the delivery of the products takes place. It is the User’s responsibility to request information from the local authorities about the possibilities of importing and / or using the requested products.
7.- CANCELLATION AND MODIFICATION OF ORDERS
7.1.-An order can be canceled without cost before it begins its manufacturing phase “printing”. It will not be possible to cancel an order that has already been manufactured.
7.2.- Extension of the order. You can not make extensions or modifications of the order.
8.- PRICES
8.1.- In the hiring process, the User will accept the total price when he CONFIRM ORDER.
8.2.- The prices of the Products may vary but will not affect in any case the orders to which the Order Confirmation has already been sent.
8.3.- Lupeon S.L reserves the right to charge the order from the Order Confirmation.
8.4.- The sale prices of the Products indicated on the Website are shown with VAT. If the customer lives in the European Union, they must pay the Spanish VAT unless they validate a VAT Number (VIES) registered in the purchase process. For clients from outside the European Union the final prices will always be without Spanish VAT.
9.- PAYMENT
At Lupeon we offer several different forms of payment:
- 9.1.- Bank transfer 15 days Date Invoice: This form of payment must be previously validated by Lupeon for each user. We will provide you with a bank account to make the payment of your orders. This payment method does not have commissions for the client, except those that may be imposed exceptionally by the bank issuing the account of our client. It is very important that you indicate the reference of the order as the Concept of the operation.
- 9.2.- Payment in advance. It is very important that you indicate the reference of the order as the Concept of the operation.
- 9.3.- Paypal
10.- DELIVERY AND SHIPMENTS
10.1.- Lupeon will deliver the Products to the delivery address indicated on its personal data form, which must be within the limits of the Territory.
10.2.- Hours and days are understood as hours and days, excluding Saturdays and Sundays and holidays. If for any reason attributable to Lupeon this period is exceeded, we will inform the Customer of the incident and propose alternative solutions.
10.3.- The estimated date of delivery will be the result of the sum of the availability of the article indicated on the web, within the file of each product, as well as the delivery time, depending on the chosen transport service. This date may be altered in case of an incident with the products, as well as during the transport service. In either case, a solution for the client will be sought.
10.4.- Once the order has been paid, it is not possible to modify the transport service.
10.5.- The Client agrees that he or another designated person be at the address indicated to receive the package. In case of not being the first time, the carrier will insist twice more. If after trying to deliver the order several times, as well as trying to contact the Customer could not deliver the order, it will be returned to us, with the consequent return to the Customer of the payment made less the shipping or return of the Products that will run to Customer’s charge.
10.6. The risk of the Products will be transmitted at the moment in which the Customer acquires material possession of the Product.
10.7.-Lupeon makes shipments to any international country. Shipping costs vary according to the order. They depend on four factors: the weight, the volume, the place of delivery and the amount of the purchase.
10.8.-The shipping costs are not included in the price of the products, but they are added during the purchase and appear broken down in the summary of the same.
The shipping costs do not include in any case the customs charges (if any) existing in shipments outside the European Union. These expenses are variable, they depend on each destination country, and you will have to pay them at destination (only if necessary). Consult your customs entity about these expenses. In case a package is stopped at customs, it will be the buyer’s responsibility to pay how many taxes and customs duties apply to the package. Lupeon does not take charge of the cost of the customs, nor of the delay that in the same ones could be caused to the delivery of the package. The customer can not return your order for this reason, except error committed by Lupeon.
10.9.- Delivery address modifications: it is not allowed to modify the delivery address once the order has been placed.
10.10.- The receiver will be obliged to examine immediately if the shipment presents any damage and if it is complete. The damages that may have been produced during the transport and that can not be examined externally, will be communicated to us in writing within a maximum period of 24 working hours from the reception of the order. If at the time of delivery is visible and clear, no need to handle the packaging that is visibly in poor condition must record on the delivery note that the carrier will provide as proof of delivery and will be assigned automatically an incident number by the transport company. Otherwise, it will not be possible to claim any incident from the transport company due to deterioration of the merchandise during the post-shipment.
11.- RETURNS
11.1.- Since the offered product is about tailor-made pieces for each client, returns of orders are not allowed.
See Terms and Conditions
Protection of personal data according to the RGPD
Lupeon SL, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms of the Website: www.lupeon.com, are included in the specific automated files of Users of the services of Lupeon SL The collection and automated processing of personal data is intended to maintain the commercial relationship and the performance of information tasks, training, advice and other activities of Lupeon SL These data will only be transferred to those entities that are necessary with the sole purpose of complying with the aforementioned purpose. Lupeon SL adopts the necessary measures to guarantee the security, integrity and confidentiality of data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and their free movement. The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself through email to: admin@lupeon.com or at the address: Industrial Polygon Porto do Molle, Nave 7A, C.P. 36350 – Nigran (Pontevedra). The user states that all data provided by him are true and correct, and agrees to keep them updated, communicating changes to Lupeon SL.
Purpose of the processing of personal data:
For what purpose will we treat your personal data?
In Lupeon SL, we will treat your personal data collected through the Website: www.lupeon.com, with the following purposes:
- In case of contracting the goods and services offered through www.lupeon.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
- Sending requested information through the forms provided in www.lupeon.com.
- Send newsletters, as well as commercial communications of promotions and / or advertising of www.lupeon.com and of the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the above address.
The fields of these registers are of obligatory completion, being impossible to realize the expressed purposes if those data are not provided.
How long are the personal data collected retained?
The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal liabilities could arise for the services rendered.
Legitimation:
The treatment of your data is done with the following legal bases that legitimize it:
- The request for information and / or the hiring of the services of Lupeon SL, whose terms and conditions will be available to you in any case, prior to a possible contracting.
- Free, specific, informed and unambiguous consent, as we inform you by making available this privacy policy, which after reading it, if you agree, you can accept by a statement or clear affirmative action, as the marking of a box provided for that purpose.
In case you do not give us your information or do it in a wrong or incomplete way, we will not be able to attend your request, being impossible to provide you with the requested information or to carry out the hiring of the services.
Recipients:
The data will not be communicated to any third party outside Lupeon SL, except legal obligation.
As treatment managers, we have hired the following service providers, having committed to compliance with the regulatory provisions, applicable in terms of data protection, at the time of hiring:
Afimso, Sl, with CIF/NIF nº: B36620763, registered address in: Avda García Barbón, C.P. 101-a – Vigo (Pontevedra),provides services of: Accounting, Tax and Labor Advisory. You can check the privacy policy and other legal aspects of the company at the following link:http://www.afimso.es/politica_privacidad.html
Data collected by users of the services
In cases where the user includes files with personal data on shared hosting servers, Lupeon SL is not responsible for the breach by the user of the RGPD.
Data retention in accordance with the LSSI
Lupeon SL informs that, as a provider of data hosting service and under the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI), retains for a period maximum of 12 months the information essential to identify the origin of the data hosted and the time when the provision of the service began. The retention of these data does not affect the secrecy of communications and may only be used in the context of a criminal investigation or for the safeguarding of public safety, placing itself at the disposal of judges and / or courts or the Ministry that so requires. .
The communication of data to the Security Forces of the State will be done in virtue of the provisions of the regulations on the protection of personal data.
Intellectual property rights www.lupeon.com
Lupeon SL is the owner of all the copyright, intellectual property, industrial, “know how” and how many other rights are related to the contents of the website www.lupeon.com and the services offered in it, as well as the programs necessary for its implementation and related information.
The reproduction, publication and / or non-strictly private use of the contents, total or partial, of the website www.lupeon.com without the prior written consent is not allowed.
Intellectual property of the software
The user must respect the third party programs placed at their disposal by Lupeon SL, even if they are free and / or publicly available.
Lupeon SL has the necessary exploitation and intellectual property rights of the software.
The user does not acquire any right or license for the service contracted, on the software necessary for the provision of the service, nor on the technical information to monitor the service, except for the rights and licenses necessary for the fulfillment of the services contracted and only during the duration of them.
For any action that exceeds the fulfillment of the contract, the user will need authorization in writing from Lupeon SL, being forbidden the user to access, modify, view the configuration, structure and files of the servers owned by Lupeon SL, assuming civil liability and criminal arising from any incident that could occur in the servers and security systems as a direct result of negligent or malicious action on their part.
Intellectual property of the hosted contents
- The use contrary to the legislation on intellectual property of the services provided by Lupeon SL and, in particular, of:
- The use that is contrary to Spanish laws or that infringes the rights of third parties.
- The publication or transmission of any content that, in the opinion of Lupeon SL, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
- The cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.
- The collection and / or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, relating to the protection of persons physical as regards the processing of personal data and the free movement of them.
- The use of the mail server of the domain and of the email addresses for the sending of unwanted mass mail.
The user has full responsibility for the content of its website, transmitted and stored information, hypertext links, claims of third parties and legal actions in reference to intellectual property, third party rights and protection of minors.
The user is responsible with respect to the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.
The user will indemnify Lupeon SL for the expenses generated by the imputation of Lupeon SL in any case whose responsibility was attributable to the user, including fees and expenses of legal defense, even in the case of a non-final judicial decision.
Protection of hosted information
Lupeon SL makes backup copies of the content hosted on its servers, but is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of data deleted by users, since the aforementioned data could have been deleted and / or modified during the period of time since the last backup.
The services offered, except the specific backup services, do not include the replacement of the contents preserved in the backup copies made by Lupeon SL, when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always upon user acceptance.
The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to Lupeon SL.
Commercial communications
In application of the LSSI, Lupeon SL will not send advertising or promotional communications by electronic mail or any other equivalent means of electronic communication that previously had not been requested or expressly authorized by the recipients of the same.
In the case of users with whom there is a prior contractual relationship, Lupeon SL is authorized to send commercial communications regarding products or services of Lupeon SL that are similar to those that were originally the object of contracting with the client.
In any case, the user, after proving his identity, may request that no more commercial information be sent to him through the Customer Service channels.