3Faktur GmbH
3Faktur / Additive Manufacturing of Industrial Plastic Components since 2014
3Faktur specializes in the industrial additive manufacturing of both series and small batch components. As pioneers of the Multi Jet Fusion technology, we
rank among Europe's leading service providers and boast one of the most comprehensive process chains for this technology.
To consistently exceed the high expectations of our clients from machinery manufacturing, the automotive industry, and medical device manufacturing, we've deliberately focused on this manufacturing technology. This focus allows us an exceptional optimization of quality standards, replicability, and efficiency. We also rely on the latest technologies: for example, we employ AI-supported component identification and sorting, robot-controlled post-processing, and likely as the first company in additive manufacturing worldwide, we implement an In-Line quality control.
Simple 3D printing often doesn't meet the requirements of an industrial component. Thus, we offer a variety of finishing options. These include surface treatments like chemical smoothing, shot peening, and vibratory grinding, as well as coloring methods such as the Deep Dye Coloring process from Dyemansion and various painting techniques."
Bitte beachten Sie, dass einige Begriffe je nach Kontext und Zielpublikum variieren können, die hier gewählte Übersetzung sollte jedoch für die meisten Anwendungen geeignet sein.

Plastics
Multijet-Fusion











We ship with:


3Faktur / Additive Manufacturing of Industrial Plastic Components since 2014
3Faktur specializes in the industrial additive manufacturing of both series and small batch components. As pioneers of the Multi Jet Fusion technology, we rank among Europe's leading service providers and boast one of the most comprehensive process chains for this technology.
To consistently exceed the high expectations of our clients from machinery manufacturing, the automotive industry, and medical device manufacturing, we've deliberately focused on this manufacturing technology. This focus allows us an exceptional optimization of quality standards, replicability, and efficiency. We also rely on the latest technologies: for example, we employ AI-supported component identification and sorting, robot-controlled post-processing, and likely as the first company in additive manufacturing worldwide, we implement an In-Line quality control.
Simple 3D printing often doesn't meet the requirements of an industrial component. Thus, we offer a variety of finishing options. These include surface treatments like chemical smoothing, shot peening, and vibratory grinding, as well as coloring methods such as the Deep Dye Coloring process from Dyemansion and various painting techniques."
General Terms and Conditions (GTC) 3Faktur
1 scope
(1) These General Terms and Conditions apply to business relations of any kind between 3Faktur GmbH, Göschwitzer Str. 22, D-07745 Jena (hereinafter: “3Faktur” or “we”) and the customer, i.e. you (hereinafter: “Customer”). The version valid at the time of the conclusion of the contract shall be authoritative. We reserve the right to make changes and adjustments to the GTC. The respective current version is available on our website.
(2) This shall also apply in the event that the client submits a contract offer or order placement based on his own, deviating terms and conditions. Deviating terms and conditions of the client, which 3Faktur has not expressly agreed to, shall not become part of the contract in any case, even without express rejection. Deviations from these terms and conditions must be in writing and signed by both contracting parties.
2 contractor
Your contractual partner of all contracts with 3Faktur is:
3Faktur GmbH,
Göschwitzer Str. 22, D-07745 Jena
Register Court Jena: HRB 510303
Managing Directors: Markus May, Johannes Zaremba
Sales Tax Identification Number according to §27a Sales Tax Law: DE295251219
E-mail: info@3faktur.com
Phone: +49 3641 225910-00
3 scope of services, templates, technical and content review
(1) 3Faktur offers customers to have 3-dimensional objects created from 3D models (hereinafter “template”) by 3D printing processes. All products are manufactured on the basis of the customer’s template (as individual pieces).
(2) The 3D objects may vary slightly in shape, strength and dimensions within a short time after production due to the material. Due to the production process, lightfast colors cannot be used. Due to the material and production, minor deviations in shape and color are not to be regarded as defects.
(3) The products are not toys and are not suitable for children to play with. They are industrial components, functional models, presentation models or ornamental and decorative items.
(4) After receipt of the 3D model at 3Faktur, the 3D printability of the template will be checked within three working days. Due to technical conditions, we cannot guarantee the 3D printability in individual cases. In case of non-printability of the template, the customer will be informed immediately.
(5) If the unusability of the Customer’s template is determined, 3Faktur is not obliged to adjust the template. In this case, the customer can provide another template or cancel his order free of charge. Already paid amounts will be returned to the customer in case of cancellation.
(6) If data is transmitted in electronic form (also e.g. by USB stick), the Customer shall do everything usual and necessary to protect it against viruses and other typical risks of electronic transmission.
(7) The customer is responsible for the content of the template provided by him. 3Faktur does not adopt these as its own and is not obliged to check them for legality. In particular, – the customer guarantees that the content provided by him is legal and in particular does not violate any rights of third parties. In terms of content, the customer undertakes to refrain from providing pornographic, right-wing or left-wing extremist, racist, discriminatory, youth-endangering, violence-glorifying content or content that violates the constitution of the Federal Republic of Germany as a template; – the customer is obliged to carefully check the templates provided by him and their content before transmitting them to 3Faktur to ensure that they meet the above requirements.
(8) If a claim is made against 3Faktur by third parties or government agencies due to an infringement of their rights by the template provided by the customer, the customer is obligated to indemnify 3Faktur from all claims due to an infringement of the rights of third parties – regardless of the legal grounds and regardless of what they are directed towards – and to bear those reasonable costs incurred by 3Faktur due to the claim or due to the elimination of the illegal condition.
(9) This applies in particular to the infringement of copyrights, trademark rights, competition rights or other property rights of third parties and includes in particular the reasonable legal defense costs of 3Faktur. The indemnification also applies – as a contract for the benefit of third parties – to 3Faktur’s vicarious agents involved in the execution of the contract.
(10) All further rights and claims for damages by 3Faktur remain unaffected. The customer has the right to prove that 3Faktur actually incurred no or only lower costs.
(11) The Customer’s indemnification and compensation obligations shall not apply insofar as the Customer is not responsible for the infringement in question.
4 Conclusion of Contract, Obligation to Perform in Advance
(1) The Customer’s order constitutes an offer to conclude a contract for the manufacture and delivery of a 3-dimensional object (contract for work and materials). The customer receives an automatic confirmation e-mail after receipt of the order. This order confirmation merely documents that the customer’s order has been received and does not yet constitute acceptance of the offer.
(2) The contract shall only be concluded by our order confirmation, which shall be sent by separate e-mail. The order confirmation will be sent after the 3D printability of the customer’s artwork has been determined (see item 3 (5)).
(3) The offer submitted by 3Faktur and the order confirmation from 3Faktur are solely decisive for the content of the contract. Changes, additions and subsidiary agreements are only binding with written confirmation by 3Faktur, unless they have been agreed upon with an authorized representative of 3Faktur.
(4) Any documents belonging to the offer (illustrations, drawings, etc.) and technical data contained therein or in the offer (weights, dimensions, etc.) as well as references to company or inter-company standards and samples (DIN standards, etc.) shall only be approximately authoritative and shall not constitute a warranted quality unless expressly assured.
(5) We ask for your understanding that we can only execute the order against prepayment. The customer receives with the order confirmation an invoice for the order, including shipping costs. After receipt of the full invoice amount by us, we will immediately execute the order.
5 purchase price, shipping costs
(1) The purchase price for our goods can be found directly on the goods offer pages. It includes the statutory value added tax of currently 19%.
(I) With the help of the online tool, prices for various (also changing) processes can be calculated automatically after uploading the template. For all other processes, after receiving the template, we promptly prepare a quote and send it to the customer.
(II) If, in the case of deliveries to countries other than Germany, the German statutory value-added tax is not applicable, the prices determined by deducting the respective applicable German statutory value-added tax shall be calculated net (hereinafter referred to as “net prices”) plus the respective applicable foreign value-added tax. If there is a change of tax liability, only the net prices shall be charged. In this case the customer has to pay the accruing value added tax to the responsible tax office himself. In the case of a delivery to countries other than Germany, additional taxes, customs duties and/or costs may be incurred which are not included in the prices. These have to be borne by the customer.
(2) Costs for packaging and shipping are not part of the purchase price. When ordering several products, they may be delivered together in one box.
(3) The shipping costs are calculated according to weight and country of delivery. Multiple items within a shipment can thus increase the shipping costs.
(4) A minimum order value of EUR 50,- plus 19% VAT per order applies.
terms of payment
(1) You can pay the invoice amount by PayPal (only for customers from Germany), by bank transfer or by credit card via SagePay (applies to all countries).
(2) Payment by bank transfer must be made within 7 working days after receipt of the order confirmation at the latest. After expiry of this period, you will receive a limited payment reminder from us by e-mail. If you let this period expire, we reserve the right not to further process your offer and, if necessary, to withdraw from the contract.
(3) If you pay the invoice amount via the online provider PayPal, you must generally be registered there or register first, then you must legitimize yourself with your access data and confirm the payment instruction to us (exception if applicable guest access).
7 delivery information
(1) Depending on the size of your order, shipping will be by Deutsche Post, DHL or freight forwarding. In exceptional cases, an alternative parcel company (UPS, DPD) can also be used. When shipping with a freight forwarder, the delivery will be made to the curb, or to the first lockable door.
(2) Delivery is made to the delivery address specified by the customer – with the exception of packing stations.
(3) If the goods cannot be delivered to the specified delivery address, the customer shall bear the costs for return and reshipment.
8 delay, impossibility
(1) If a time limit for the execution of the order by 3Faktur has been agreed upon, this time limit begins with receipt of the order confirmation by 3Faktur, but not before receipt of all documents, approvals, releases or other information to be obtained by the customer for the execution of the order.
(2) Insofar as 3Faktur is prevented from fulfilling the contract in a timely manner due to special circumstances such as energy shortages, traffic disruptions, strikes, lockouts, unforeseen technical difficulties or other procurement, manufacturing or delivery disruptions, which lie outside of 3Faktur’s area of responsibility and which demonstrably have a significant influence on the fulfillment of 3Faktur’s obligation to perform, the period for the execution of the order shall be extended by the respective period between the occurrence and elimination of the obstacle. This also applies if such circumstances occur at suppliers or subcontractors of 3Faktur.
(3) If 3Faktur is responsible for the non-observance of the deadline for the execution of the order in only a slightly negligent manner, the customer is entitled to either withdraw from the contract after setting an appropriate grace period or to demand compensation for damages up to a maximum of 0.5% of 3Faktur’s contractual remuneration per week, in total a maximum of 5% of the contractual remuneration; further claims are excluded. In the same way, the customer’s rights to withdraw from the contract or claim damages up to a maximum of 5% of 3Faktur’s contractual remuneration per case of damage are limited if 3Faktur’s owed service becomes impossible in whole or in part and 3Faktur is only responsible for this as a result of slight negligence.
transport damages and transfer of risk
(1) If goods are delivered with obvious transport damage, please complain about such defects to the delivery agent as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance.
(2) The risk of performance and remuneration shall pass to the Customer at the latest at the point in time at which the subject matter of the contract or partial deliveries of the individual parts of the subject matter of the contract leave the premises of 3Faktur, even if 3Faktur has assumed further services such as delivery, installation, assembly or commissioning.
10 right of withdrawal
(1) The customer cannot revoke his declarations of intent towards 3Faktur, in particular the contract offer (order), according to §§ 312 g para. 1, 355 BGB.
(2) Pursuant to Section 312g (2) No. 1 of the German Civil Code, a consumer shall also have no right of revocation in the case of distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer’s personal needs.
11 warranty
(1) Statutory warranty rights exist for all products created.
(2) Within the scope of the statutory warranty, we have the right to rectify defects. Therefore, please notify us immediately of any defects in the goods received from us. We will reimburse you for the shipping costs of the return shipment against proof. We would like to ask you not to return defective goods to us carriage forward, if possible, in order to keep the shipping costs of the return low for us.
(3) Please note that deteriorations of the goods caused by improper use do not constitute defects obligating to rectification.
(4) In view of the fact that generative prototype manufacturing cannot always achieve the accuracy of conventional manufacturing methods at the current state of the art, the defectiveness of a prototype/product generatively manufactured by 3Faktur due to non-compliance with binding dimensional or weight specifications can at most be considered,
if there has been a significant deviation from what could have been complied with according to the state of the art of generative prototype production.
(5) The products which are the subject of the order are prototypes which are used for illustration and testing purposes, but which cannot – unless otherwise expressly assured in writing – meet the qualitative requirements to be placed on series products.
(6) Insofar as 3Faktur provides data, in particular 3D data, to the customer within the scope of order execution, 3Faktur shall only be liable for the completeness and correctness of the data if this has been expressly assured by 3Faktur in writing. Furthermore, 3Faktur does not accept any liability for a loss or incorrectness of data, if the loss or incorrectness is due to the exchange of data. The burden of proof that the loss or incorrectness of data is not due to the exchange of data lies with the client.
(7) Insofar as 3Faktur enters or uses data/programs in the customer’s electronic data processing or otherwise makes software available to the customer, 3Faktur guarantees that the data/programs/software are not infected with computer viruses, which can be found with the respective current commercially available “virus search programs”. Any further liability due to a possible transmission of computer viruses is excluded.
(8) If the subject matter of the contract delivered by 3Faktur proves to be defective or lacks warranted characteristics, 3Faktur shall be obligated to procure a replacement or rectify the defect within a reasonable period of time. If the replacement delivery or the rectification fails, the customer may, at his discretion, declare withdrawal from the contract or demand a reduction of the remuneration.
(9) If the subject matter of the contract delivered by 3Faktur lacks a warranted characteristic, the customer may also demand compensation for non-performance instead of withdrawal from the contract or reduction of the remuneration. Compensation for consequential harm caused by a defect, such as loss of production or machine damage in particular, is excluded, unless the warranty was intended to protect against the consequential harm caused by the defect or 3Faktur is at fault in the form of intent or gross negligence.
(10) In commercial transactions, the customer is obligated to inspect the subject matter of the contract immediately upon receipt and to notify 3Faktur in writing of any visible defects within 10 days of receipt of the subject matter of the contract at the latest, and of any non-visible defects within 10 working days of their discovery at the latest. If the client does not fulfill this obligation, all warranty claims are excluded.
12 liability
(1) We shall be fully liable for any damage in the event of intent and gross negligence.
(2) Liability for simple negligence shall only exist in the event of damage resulting from injury to life, limb or health and in the event of a breach of a material contractual obligation (cardinal obligation). In the event of negligent breach of cardinal obligations, liability shall be limited to typical contractual and foreseeable damages.
(3) Any statutory liability irrespective of fault, for example under the Product Liability Act, and any liability arising from the possible assumption of a guarantee shall remain unaffected.
(4) We have no influence on the contents of external Internet pages to which we have set a link on our website. We can therefore not assume any liability for the external content. At the time of linking, no illegal content was apparent on the external Internet pages. The permanent control of the linked pages is not reasonable without concrete evidence of a violation of the law. Should we become aware of any illegal content on a linked site, we will remove the link immediately.
(5) Since it is technically impossible to exclude with absolute certainty all sources of error in the hardware and software as well as the transmission medium Internet, we cannot guarantee that our website or the related technology (e.g. ordering process) will be available without interruption and that your data can always be transmitted properly and quickly.
(6) Insofar as nothing to the contrary arises from these general terms and conditions or from individual agreements between 3Faktur and the customer, 3Faktur’s liability for damages in the form of money to its customer is limited to a maximum amount of 5,000.00€, unless 3Faktur is at fault in the form of intent or gross negligence.
13 Intellectual property rights and retention of title
(1) With the Customer’s consent, 3Faktur is entitled to use the Customer’s templates for demonstration purposes and for advertising the online service as part of company presentations and advertising materials, and to reproduce, distribute, exhibit, make publicly available and broadcast them in any form for this purpose.
(2) If there is an order for printing, 3Faktur is entitled to store the content for two years from receipt of the print order and to process it for the purposes of the print order and for statistical purposes.
(3) The layout of 3Faktur’s web presence, including the graphics, images and texts contained therein, is protected by copyright. The same applies to the photographs shown on the web pages of 3Faktur. The respective authors reserve all rights to their works. The copying, distribution, exhibition or public reproduction of the copyright-protected elements of the website is not permitted, unless legal permissions apply (e.g. individual copies for purely private use).
(4) The delivery item remains the property of 3Faktur until all of 3Faktur’s claims arising from the business relationship with the customer at the time of acceptance of the delivery item have been paid.
(5) We shall not be entitled to resell the reserved delivery item or to any other. The customer is only entitled to dispose of it with the prior consent of 3Faktur.
(6) If 3Faktur’s reserved ownership expires as a result of resale or processing, the customer hereby assigns to 3Faktur all rights, claims and receivables arising therefrom.
(7) The customer must inform 3Faktur immediately of any access by third parties to the reserved delivery item. Any intervention costs shall be borne by the customer.
(8) If the customer is in default of payment, 3Faktur shall be entitled to take back the reserved delivery item after prior reminder and the customer shall be obliged to surrender it.
14 data protection, security
(1) Insofar as it is possible to enter personal data on our website, this data is disclosed by you on a purely voluntary basis and only for the purpose of executing the contract. Further information on data protection can be found in our privacy policy.
(2) Otherwise, we collect, store and use your personal data only insofar as this is required for the processing of the contractual relationship, the order and the billing or by legal regulations. Your personal data will not be passed on to third parties. Excluded from this are the service providers (PayPal, credit institutions, shipping service providers, etc.) involved in the order processing, which are dependent on the transmission of data to fulfill their tasks.
(3) You have a right to free information, correction, blocking or deletion of the data stored about you at any time. Please contact us for this purpose by mail or e-mail.
(4) Your personal data is transmitted via the Internet in encrypted form. Despite the greatest possible care, however, it is technically impossible to guarantee completely secure protection against data loss and data modification due to technical errors or external intervention. We can therefore accept no liability for the integrity of your data in such cases.
15 Jurisdiction and Final Provisions
(1) German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. This also applies if the order is placed from a country other than Germany or delivered to a country other than Germany.
(2) If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, it is agreed that Jena shall be the exclusive place of jurisdiction for all claims arising from or on the basis of this contract. The same shall apply to persons who do not have a general place of jurisdiction in Germany or persons who have moved their place of residence or habitual abode outside Germany after conclusion of the contract or whose place of residence or habitual abode is unknown at the time the action is brought.
(3) Both 3Faktur and the client are obligated to inform the client of all operating and business secrets of the respective other, which become known to them in the course of the execution of the order, strictly confidential.
(4) Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions of these GTC. The relevant statutory provision shall take the place of the invalid clause.
Right of withdrawal
(1) The customer cannot revoke his declarations of intent towards 3Faktur, in particular the contract offer (order), according to §§ 312 g para. 1, 355 BGB.
(2) Pursuant to Section 312g (2) No. 1 of the German Civil Code, a consumer shall also have no right of revocation in the case of distance contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer’s personal needs.
Privacy policy
We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of 3Faktur GmbH. The use of the Internet pages of the 3Faktur GmbH is possible without any indication of personal data. However, if a data subject wants to use special services of our enterprise via our website, processing of personal data could become necessary. If processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain the consent of the data subject.
The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the country-specific data protection regulations applicable to the 3Faktur GmbH. By means of this data protection declaration, our enterprise would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration.
As the controller, the 3Faktur GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be vulnerable to security risks, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.
Definitions
The data protection declaration of 3Faktur GmbH is based on the terms used by the European Directive and Ordinance when issuing the Data Protection Regulation (DS-GVO). Our data protection declaration should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.
We use the following terms, among others, in this data protection declaration:
a) personal data
Personal data is any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
b) Data subject
Data subject means any identified or identifiable natural person whose personal data are processed by the controller.
c) Processing
Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
d) Restriction of processing
Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.
e) Profiling
Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.
f) Pseudonymization
Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.
g) Controller or person responsible for processing.
The controller or person responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for under Union or Member State law.
h) Processor
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.
i) Recipient
Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.
j) Third Party
Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.
k) Consent
Consent shall mean any freely given indication of the data subject’s wishes for the specific case in an informed and unambiguous manner, in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.
Name and address of the data controller
The responsible party within the meaning of the General Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
3Faktur GmbH
Göschwitzer Str. 22
07745 Jena
Germany
Tel.: +49 (0) 3641 22591 000
E-mail: info@3faktur.com
Website: https://3faktur.com
Cookies
The internet pages of 3Faktur GmbH use cookies. Cookies are text files that are stored on a computer system via an Internet browser. An overview of the cookies we use can be found here, where you can also check your consent individually.
Numerous Internet pages and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.
Through the use of cookies, the 3Faktur GmbH can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized for the user. Cookies enable us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his or her access data each time he or she visits the website, because this is handled by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in an online store. The online store remembers the items that a customer has placed in the virtual shopping cart via a cookie.
The data subject can prevent the setting of cookies by our website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.
Collection of general data and information
The website of the 3Faktur GmbH collects a series of general data and information with each call-up of the website by a data subject or automated system. This general data and information is stored in the log files of the server. The following data may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system accesses our website (so-called referrer), (4) the sub-websites that are accessed via an accessing system on our website, (5) the date and time of an access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.
When using these general data and information, the 3Faktur GmbH does not draw any conclusions about the data subject. Rather, this information is needed (1) to deliver the contents of our website correctly, (2) to optimize the contents of our website and the advertising for these, (3) to ensure the long-term functionality of our information technology systems and the technology of our website, and (4) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. Therefore, the 3Faktur GmbH analyzes anonymously collected data and information on one hand, and on the other hand, with the aim of increasing the data protection and data security of our enterprise so that we can ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data submitted by a data subject.
Registration on our website
The data subject has the opportunity to register on the website of the controller by providing personal data. Which personal data is transmitted to the controller in the process results from the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the data to be transferred to one or more processors, for example a parcel service provider, who will also use the personal data exclusively for an internal use attributable to the controller.
By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date as well as the time of registration are also stored. The storage of this data takes place against the background that only in this way can the misuse of our services be prevented and, if necessary, this data makes it possible to clarify committed crimes. In this respect, the storage of this data is necessary for the protection of the data controller. As a matter of principle, this data is not passed on to third parties, unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.
The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have it completely deleted from the data stock of the controller.
The controller shall provide any data subject at any time, upon request, with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations. The entire staff of the controller shall be available to the data subject as contact persons in this context.
Subscription to our newsletter
On the website of the 3Faktur GmbH, users are given the opportunity to subscribe to our enterprise’s newsletter. The personal data transmitted to the controller when the newsletter is ordered is specified in the input mask used for this purpose.
The 3Faktur GmbH informs its customers and business partners at regular intervals by means of a newsletter about enterprise offers. The newsletter of our enterprise can basically only be received by the data subject, if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter mailing. For legal reasons, a confirmation e-mail will be sent to the e-mail address entered by a data subject for the first time for newsletter dispatch using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorized the receipt of the newsletter.
When registering for the newsletter, we also store the IP address of the computer system used by the data subject at the time of registration, as assigned by the Internet service provider (ISP), as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of the e-mail address of a data subject at a later point in time and therefore serves the legal safeguarding of the controller.
The personal data collected in the context of a registration for the newsletter are used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes in the technical circumstances. No personal data collected as part of the newsletter service will be passed on to third parties. The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data that the data subject has given us for the newsletter mailing can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is also possible to contact the controller directly at any time to unsubscribe from the newsletter mailing.
Newsletter-Tracking
The newsletters of 3Faktur GmbH contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in such emails that are sent in HTML format to enable log file recording and log file analysis. This enables a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, the 3Faktur GmbH may see if and when an e-mail was opened by a data subject, and which links in the e-mail were called up by the data subject.
Such personal data collected via the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the newsletter dispatch and to better tailor the content of future newsletters to the interests of the data subject. This personal data will not be disclosed to third parties. Data subjects are entitled at any time to revoke the separate declaration of consent given in this regard via the double opt-in procedure. After a revocation, this personal data will be deleted by the controller. The 3Faktur GmbH automatically regards a withdrawal from the receipt of the newsletter as a revocation.
Contact possibility via the website
Based on statutory provisions, the website of the 3Faktur GmbH contains data that enable a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purpose of processing or contacting the data subject. No disclosure of this personal data to third parties will take place.
Comment function in the blog on the website
The 3Faktur GmbH offers users the possibility to leave individual comments on individual blog contributions on a blog, which is on the website of the controller. A blog is a portal maintained on a website, usually publicly viewable, in which one or more persons, called bloggers or web bloggers, can post articles or write down thoughts in so-called blogposts. The blogposts can usually be commented on by third parties.
If a data subject leaves a comment on the blog published on this website, in addition to the comments left by the data subject, information on the time of comment entry and the user name (pseudonym) chosen by the data subject will be stored and published. Furthermore, the IP address assigned by the Internet service provider (ISP) of the person concerned is also logged. This storage of the IP address is done for security reasons and in case the data subject violates the rights of third parties by posting a comment or posts illegal content. The storage of this personal data is therefore in the controller’s own interest, so that the controller could exculpate itself if necessary in the event of an infringement. There is no disclosure of this collected personal data to third parties, unless such disclosure is required by law or serves the legal defense of the controller.
Subscription to comments on the blog on the website
The comments made in the blog of 3Faktur GmbH can generally be subscribed to by third parties. In particular, it is possible for a commentator to subscribe to the comments following his or her comment on a specific blog post.
If a data subject opts for the option to subscribe to comments, the controller will send an automatic confirmation e-mail in order to verify in a double opt-in procedure that the owner of the specified e-mail address has indeed opted for this option. The option to subscribe to comments can be terminated at any time.
Routine deletion and blocking of personal data
The controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or where provided for by the European Directive and Regulation or other legislator in laws or regulations to which the controller is subject.
If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
Rights of the data subject
a) Right to confirmation
Every data subject has the right, granted by the European Directive and Regulation, to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact any employee of the controller.
b) Right of access
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to obtain at any time from the controller, free of charge, information about the personal data stored about him or her and a copy of that information. Furthermore, the European Directive and Regulation has granted the data subject access to the following information:
the purposes of processing
the categories of personal data processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
the existence of a right to obtain the rectification or erasure of personal data concerning him or her, or to obtain the restriction of processing by the controller, or a right to object to such processing
the existence of a right of appeal to a supervisory authority
if the personal data are not collected from the data subject: Any available information about the origin of the data
The existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
Furthermore, the data subject shall have the right to obtain information as to whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.
If a data subject wishes to exercise this right of access, he or she may, at any time, contact an employee of the controller.
c) Right of rectification
Every data subject affected by the processing of personal data has the right granted by the European Directive and Regulation to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data – also by means of a supplementary declaration – taking into account the purposes of the processing.
If a data subject wishes to exercise this right of rectification, he or she may, at any time, contact any employee of the controller.
d) Right to erasure (right to be forgotten).
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is not necessary:
The personal data were collected or otherwise processed for such purposes for which they are no longer necessary.
The data subject revokes the consent on which the processing was based pursuant to Art. 6(1)(a) DS-GVO or Art. 9(2)(a) DS-GVO and there is no other legal basis for the processing.
The data subject objects to the processing pursuant to Article 21(1) DS-GVO and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) DS-GVO.
The personal data have been processed unlawfully.
The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
The personal data has been collected in relation to information society services offered pursuant to Article 8(1) DS-GVO.
If one of the aforementioned reasons applies, and a data subject wishes to arrange for the deletion of personal data stored by the 3Faktur GmbH, he or she may, at any time, contact any employee of the controller. The employee of 3Faktur GmbH will arrange for the deletion request to be complied with immediately.
If the personal data was made public by the 3Faktur GmbH and our company is responsible for it pursuant to Art. 17 Para. 1 DS-GVO, 3Faktur GmbH shall implement reasonable measures, including technical measures, to compensate other data controllers for processing the personal data published, taking into account the available technology and the cost of implementation, in order to inform the data subject that he or she has requested from those other data controllers to erase all links to or copies or replications of the personal data, unless the processing is necessary. The employee of the 3Faktur GmbH will arrange the necessary in individual cases.
e) Right to restriction of processing
Any person concerned by the processing of personal data has the right granted by the European Directive and Regulation to obtain from the controller the restriction of processing where one of the following conditions is met:
The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
The data subject has objected to the processing pursuant to Article 21 (1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by the 3Faktur GmbH, he or she may, at any time, contact any employee of the controller. The employee of the 3Faktur GmbH will arrange the restriction of the processing.
f) Right to data portability
Any person concerned by the processing of personal data has the right, granted by the European Directive and Regulation, to receive the personal data concerning him or her, which have been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Furthermore, when exercising the right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to obtain that the personal data be transferred directly from one controller to another controller where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.
In order to assert the right to data portability, the data subject may at any time contact any employee of the 3Faktur GmbH.
g) Right to object
Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her carried out on the basis of Article 6(1)(e) or (f) of the GDPR. This also applies to profiling based on these provisions.
The 3Faktur GmbH shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defence of legal claims.
If the 3Faktur GmbH processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data processed for such marketing. This also applies to the profiling, insofar as it is related to such direct marketing. If the data subject objects to 3Faktur GmbH to the processing for direct marketing purposes, 3Faktur GmbH will no longer process the personal data for these purposes.
In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by the 3Faktur GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the Data Protection Regulation (DS-GVO), unless such processing is necessary for the performance of a task carried out in the public interest.
In order to exercise the right to object, the data subject may directly contact any employee of the 3Faktur GmbH or another employee. The data subject is also free to exercise his/her right to object by means of automated procedures using technical specifications in connection with the use of information society services, notwithstanding Directive 2002/58/EC.
h) Automated decisions in individual cases including profiling
Any data subject concerned by the processing of personal data shall have the right, granted by the European Directive and the Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject and that law contains suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or (3) is made with the data subject’s explicit consent.
If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the data controller, or (2) it is made with the data subject’s explicit consent, the 3Faktur GmbH shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, which include at least the right to obtain the data subject’s involvement on the part of the controller, to express his or her point of view and contest the decision.
If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact any employee of the controller.
i) Right to withdraw consent under data protection law
Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation-maker, to withdraw consent to the processing of personal data at any time.
If the data subject wishes to exercise the right to withdraw consent, he or she may, at any time, contact any employee of the controller.
Data protection during applications and the application process
The controller collects and processes the personal data of applicants for the purpose of handling the application procedure. The processing may also take place electronically. This is the case, in particular, when an applicant submits relevant application documents to the controller by electronic means, for example, by e-mail or via a web form located on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If the controller does not conclude an employment contract with the applicant, the application documents will be deleted two months after notification of the rejection decision, provided that no other legitimate interests of the controller conflict with such deletion. Other legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).
Privacy policy on the use and application of Google Analytics (with anonymization function)
The controller has integrated the Google Analytics component (with anonymization function) on this website. Google Analytics is a web analysis service. Web analysis is the collection, compilation and analysis of data about the behavior of visitors to websites. A web analysis service collects, among other things, data on which website a data subject came to a website from (so-called referrers), which subpages of the website were accessed or how often and for how long a subpage was viewed. A web analysis is mainly used for the optimization of a website and for the cost-benefit analysis of internet advertising.
The operating company of the Google Analytics component is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The controller uses the addition “_gat._anonymizeIp” for web analysis via Google Analytics. By means of this additive, the IP address of the Internet connection of the data subject is shortened and anonymized by Google if access to our Internet pages is from a Member State of the European Union or from another state party to the Agreement on the European Economic Area.
The purpose of the Google Analytics component is to analyze the flow of visitors to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website, to compile online reports for us showing the activities on our website, and to provide other services related to the use of our website.
Google Analytics sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is enabled to analyze the use of our website. By each call of one of the individual pages of this website, which is operated by the controller and on which a Google Analytics component has been integrated, the internet browser on the information technology system of the data subject is automatically caused by the respective Google Analytics component to transmit data to Google for the purpose of online analysis. As part of this technical process, Google obtains knowledge of personal data, such as the IP address of the data subject, which Google uses, among other things, to track the origin of visitors and clicks and subsequently enable commission calculations.
By means of the cookie, personal information, for example the access time, the place from which an access originated and the frequency of visits to our website by the data subject, is stored. Each time the data subject visits our website, this personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected via the technical procedure to third parties.
The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Furthermore, the data subject has the possibility to object to the collection of data generated by Google Analytics and related to the use of this website as well as to the processing of this data by Google and to prevent such processing. For this purpose, the data subject must download and install a browser add-on under the link https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data and information regarding visits to Internet pages may be transmitted to Google Analytics. The installation of the browser add-on is considered by Google as an objection. If the data subject’s information technology system is deleted, formatted or reinstalled at a later point in time, the data subject must reinstall the browser add-on in order to deactivate Google Analytics. Provided that the browser add-on is uninstalled or deactivated by the data subject or another person attributable to his or her sphere of control, there is the option of reinstalling or reactivating the browser add-on.
Further information and the applicable Google privacy policy can be found at https://www.google.de/intl/de/policies/privacy/ and at http://www.google.com/analytics/terms/de.html. Google Analytics is explained in more detail under this link https://www.google.com/intl/de_de/analytics/.
Privacy policy on the use and application of Google AdWords
The controller has integrated Google AdWords on this website. Google AdWords is an Internet advertising service that allows advertisers to place ads in Google’s search engine results as well as in the Google advertising network. Google AdWords allows an advertiser to specify certain keywords in advance, by means of which an ad is displayed in Google’s search engine results exclusively when the user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, the ads are distributed on topic-relevant websites by means of an automatic algorithm and in compliance with the previously defined keywords.
The operating company of the Google AdWords services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google AdWords is to advertise our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine.
If a data subject accesses our website via a Google ad, a so-called conversion cookie is stored by Google on the data subject’s information technology system. What cookies are has already been explained above. A conversion cookie loses its validity after thirty days and is not used to identify the data subject. The conversion cookie is used to track whether certain subpages, for example the shopping cart from an online store system, have been called up on our website, provided that the cookie has not yet expired. Through the conversion cookie, both we and Google can track whether a data subject who arrived at our website via an AdWords ad generated a sale, i.e. completed or cancelled a purchase of goods.
The data and information collected through the use of the conversion cookie are used by Google to compile visit statistics for our website. These visit statistics are in turn used by us to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other advertisers of Google AdWords receive information from Google by means of which the data subject could be identified.
By means of the conversion cookie, personal information, for example the Internet pages visited by the data subject, is stored. Each time the data subject visits our website, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may disclose this personal data collected via the technical procedure to third parties.
The data subject can prevent the setting of cookies by our website, as already described above, at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the data subject. In addition, a cookie already set by Google AdWords can be deleted at any time via the internet browser or other software programs.
Furthermore, the data subject has the option to object to interest-based advertising by Google. To do this, the data subject must call up the link www.google.de/settings/ads from any of the internet browsers he or she uses and make the desired settings there.
Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.
Privacy policy on the use and application of YouTube
The controller has integrated YouTube components on this website. YouTube is an Internet video portal that allows video publishers to post video clips free of charge and other users to view, rate and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete film and TV shows, but also music videos, trailers or videos made by users themselves can be accessed via the Internet portal.
The operating company of YouTube is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
By each call of one of the individual pages of this website, which is operated by the controller and on which a YouTube component (YouTube video) has been integrated, the Internet browser on the information technology system of the data subject is automatically caused by the respective YouTube component to download a representation of the corresponding YouTube component from YouTube. Further information on YouTube can be found at https://www.youtube.com/yt/about/de/. Within the scope of this technical procedure, YouTube and Google receive knowledge of which specific sub-page of our website is visited by the data subject.
If the data subject is logged into YouTube at the same time, YouTube recognizes which specific sub-page of our website the data subject is visiting when a sub-page containing a YouTube video is called up. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.
YouTube and Google always receive information via the YouTube component that the data subject has visited our website if the data subject is simultaneously logged into YouTube at the time of calling up our website; this takes place regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not want this information to be transmitted to YouTube and Google, he or she can prevent the transmission by logging out of his or her YouTube account before accessing our website.
The privacy policy published by YouTube, which can be found at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing and use of personal data by YouTube and Google.
Payment method: Privacy policy for PayPal as payment method
The controller has integrated components of PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. In addition, PayPal offers the option of processing virtual payments via credit cards if a user does not maintain a PayPal account. A PayPal account is managed via an email address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or to receive payments as well. PayPal also assumes trustee functions and offers buyer protection services.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the data subject selects “PayPal” as a payment option during the ordering process in our online store, data of the data subject will be automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing.
The personal data transmitted to PayPal are usually first name, last name, address, email address, IP address, phone number, cell phone number or other data that are necessary for payment processing. Also necessary for the processing of the purchase contract are such personal data that are related to the respective order.
The purpose of transmitting the data is payment processing and fraud prevention. The controller will transmit personal data to PayPal in particular if there is a legitimate interest for the transmission. The personal data exchanged between PayPal and the controller may be transferred by PayPal to credit reporting agencies. The purpose of this transmission is to check identity and creditworthiness.
PayPal may disclose the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary for the fulfillment of contractual obligations or the data is to be processed on behalf.
The data subject has the possibility to revoke the consent to the handling of personal data at any time vis-à-vis PayPal. A revocation does not affect personal data that must necessarily be processed, used or transmitted for (contractual) payment processing.
The applicable data protection provisions of PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Payment method: Privacy policy on Stripe as payment method
If you choose to pay by credit card, the payment will be processed by the payment service provider Stripe Payments Europe Ltd, Block 4, Harcourt Centre, Harcourt Road, Dublin 2, Ireland, to whom we will pass on your information provided during the ordering process, together with information about your order (name, address, account number, bank routing number, credit card number, if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about Stripe’s data protection at the URL https://stripe.com/de/terms.
Legal basis of processing
Article 6 I lit. a DS-GVO serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Article 6 I lit. b DS-GVO. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation by which a processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c DS-GVO. In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured on our premises and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GVO. Finally, processing operations could be based on Art. 6 I lit. f DS-GVO. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47 sentence 2 DS-GVO).
Legitimate interests in the processing pursued by the controller or a third party
If the processing of personal data is based on Article 6 I lit. f DS-GVO, our legitimate interest is the performance of our business activities for the benefit of the well-being of all our employees and our shareholders.
Duration for which the personal data are stored
The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for the fulfillment or initiation of the contract.
Legal or contractual requirements to provide the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision
We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data by the data subject, the data subject must contact one of our employees. Our employee will explain to the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of not providing the personal data would be.
Existence of automated decision making
As a responsible company, we do not use automatic decision-making or profiling.