Spectroplast AG
Silicone 3D printing with real silicone - meeting industry standards with respect to precision, performance and price.
We keep what we promise:
- 100% silicone
- Highest performance and quality standards
- Shore hardness A20, A35, A50 and A60
- Highest precision & Unparalleled surface quality
We ship with:
Rütistrasse 16
CH-8952 Schlieren
Tel.: +44 (0) 576 48 70
E-Mail: info@spectroplast.com
Handelsregister: Handelsregisteramt des Kantons Zürich
UID: CHE-427.587.592
GENERAL TERMS AND CONDITIONS OF SALE - SPECTROPLAST AG
1. general
- "Company" means Spectroplast Ltd;
- "Buyer" means any person, firm or corporation ordering or purchasing Goods from the Company;
- "Goods" means the goods which are the subject of the Buyer's order; and
- "Conditions" means these general conditions of sale of the Company.
1.1 These Conditions apply to all sales of Goods by the Company to the exclusion of all other terms and conditions. No variation of these Conditions shall be binding unless made in writing by the Company. No binding contract shall be formed until the Company has given notice of its acceptance of the Buyer's order. The Buyer may not cancel orders that have been accepted by the Company.
1.2 These Conditions supersede all previous oral or written representations in relation to the Goods, except for written representations given as an integral part of a contract of sale. Any information contained in the Company's sales literature or correspondence is for general guidance only and does not form part of the contract of sale. The Company's employees and agents are not authorized to make any representations or commitments with respect to the Goods. If they do so notwithstanding, such representation and/or commitment shall not be legally binding in any way. The Goods are not sold by sample unless otherwise agreed in writing.
1.3 No delay or failure by the Company to enforce its rights under these Conditions shall operate as a waiver of any default or subsequent breach unless confirmed in writing by the Company.
2 Delivery
2.1 Delivery shall take place when the Company's carrier unloads the Goods at the Buyer's premises (where the Company arranges transport) or otherwise when the Buyer or its agent collects the Goods at the Company's premises.
2.2 All delivery dates (requested or agreed) are estimates only. The Company shall not be liable for any damage caused by any delay in delivery. The Company may deliver the Goods by instalments and invoice each instalment separately. Each delivery shall constitute a separate contract and claims relating to specific partial deliveries shall not entitle the Buyer to any rights or remedies in respect of other partial deliveries.
3 Price and Payment
3.1 Unless otherwise stated in writing by the Company, the price of the Goods shall be the Company's quotation price for the Goods in effect at the time of acceptance of the Buyer's order.
3.2 Written quotations from the Company shall remain valid for thirty days from their date of issue. The Company may change the quoted price if the Buyer orders a quantity of Goods other than that specified in the quotation.
3.3 The price of the Goods shall include standard packaging but shall exclude the cost of shipping and delivery, loading and unloading, transportation insurance, special inspection requirements, manufacture of special tools, customs duties and value added tax unless otherwise specified in writing by the Company.
3.4 Company may impose such terms with respect to payment, credit, security or guarantees as it deems appropriate. Unless the Company specifies otherwise in writing, Buyer shall pay the Company's invoices in full within thirty days of the date of invoice in Swiss francs, euros or dollars (cleared funds) without any deduction, reduction or legal or equitable set-off.
3.5 If an invoice is not paid within thirty days of issuance, the Company shall be entitled to interest on the outstanding amount at the rate of 8% annualized. In addition, the Company shall be entitled to a lump sum compensation for recovery costs in the amount of 40 Swiss francs.
3.6 The Buyer shall fully indemnify the Company for all fees, costs and expenses incurred to recover amounts payable by the Buyer and to repossess the Company's goods.
4. risk and title
4.1 All goods shall be shipped ex works (EXW).
4.2 The Goods shall NOT BE USED AS IMPLANTS IN HUMANS OR ANIMALS OR IN CONTACT WITH FOOD without the prior written consent of Company. No samples of the Goods may be given or made available to any other person, firm or organization without the prior written consent of Company, but shall remain under the immediate and direct control of Buyer.
4.3 Title to the Goods shall pass to the Buyer when the Company receives payment in cash or cleared funds of the full price of the Goods and all other sums due to it from the Buyer on any account. This shall not prevent Company from suing for the price of the Goods. Company shall have the right to record the retention of title with respect to the Goods in the official register ("Retention of Title Register").
4.4 Until title to the Goods passes to Buyer:
(a) he shall hold the Goods as bailee of the Company, keeping them safe, insured, separate from all other Goods and identifiable as the property of the Company;
(b) may use or resell the Goods in the ordinary course of business, but may not otherwise deal in, encumber or pledge them or create liens or other rights over them; and
(c) if the Buyer fails to pay any sum due to the Company on the due date or subject to any of the events referred to in Condition 9.1(b) or if the Contract of Sale is terminated for any reason, the Company may immediately repossess the Goods and the Buyer shall immediately cease to use or deal in them and make them available for collection on demand by the Company.
4.5 Buyer irrevocably authorizes Company and its agents to enter upon any premises or vehicles where Company's Goods may be located for the purpose of inspecting and repossessing such Goods in accordance with these Conditions.
5 Acceptance
5.1 Buyer shall inspect the Goods upon delivery and shall be deemed to have accepted the Goods unless Buyer notifies Company and Company's carrier in writing of loss, shortage, excessive or visible damage or non-conformity within ten (10) days after delivery. Buyer shall not reject short or excess deliveries which are within a 10% margin of the quantity ordered.
6 Warranty
6.1 The Company warrants that the Goods will be reasonably free from defects and will conform to the Company's Specification for a period of three months from delivery provided that the Goods will not be used privately by the Buyer or
by his or her family within the meaning of art. 210 para. 4 lit. b of the Swiss Code of Obligations. If the goods are used by Buyer privately or by his or her family, the Company warrants that the goods are reasonably free from defects and will conform to the Company's specifications for a period of two years after delivery. Buyer's sole remedy for any proven breach of this warranty shall be (at Company's option) repair or replacement of the goods or a refund of the price paid for the goods, in each case provided that Buyer returns the goods to Company freight prepaid. This warranty does not apply to damage or defects resulting from wear and tear, aging, overloading, misuse, Buyer's design changes, or improper installation of the Goods. In addition, Buyer must request Company's advice regarding non-standard use of the Goods.
6.2 The Company does not warrant that the Goods are suitable for the Buyer's particular requirements and all other representations, warranties, terms and conditions, whether express or implied by the Company, are excluded to the fullest extent permitted by law.
6.3 If the Goods are to be delivered in installments, a defect in any installment shall not entitle Buyer to cancel the remaining installments.
6.4 The Shore hardness of the products may deviate by ± 10 Shore A from the specified value.
7. intellectual property rights
7.1 Company owns all intellectual property rights in the Goods and all tools used in their manufacture, including but not limited to copyrights, design rights, patents and patent applications, trademarks and trade secrets, in each case whether registered or not. Buyer shall not use such rights without the express written consent of Company.
7.2 Buyer agrees not to attempt to analyze the Goods for their chemical composition or physical and chemical properties without Company's prior written consent.
8. limitation of liability
8.1 The total liability of the Company, its employees and agents to the Buyer in respect of direct costs incurred by the Buyer as a result of the Company's delivery of defective Goods or any other breach of these Conditions shall be limited to CHF 100 for any single event or series of related events.
8.2 Under no circumstances shall the Company, its employees or agents be liable for: Business interruption, loss of use, revenue, contracts, profits, goodwill, loss of anticipated savings, losses from third party claims arising out of or in connection with the Company's performance or proposed performance of these Terms, or for any damages, costs, expenses or other claims for consequential damages.
9. force majeure
9.1 The Company shall not be liable for any failure or delay in the performance of its obligations caused by events beyond its reasonable control, including but not limited to acts of God, fire, flood, equipment failure, malicious damage, theft, unavailability of power, water, supplies or materials, industrial action, acts of government or other public authority, civil disturbance, terrorism or war.
10 Termination
10.1 Without prejudice to any other remedy, the Company may immediately withhold deliveries and take back Goods which have remained its property if the Buyer:
(a) breaches any of these Conditions or fails to pay amounts due to Company on the due date for any reason; or (b) ceases to trade or is unable to pay its debts, or appoints a receiver, receiver manager or liquidator over all or any part of its business or property, or makes an order for winding up, or is the subject of any petition, application or order for administration, winding up, dissolution or bankruptcy, or enters into any composition or voluntary arrangement with its creditors, or is the subject of a similar event of insolvency in any other jurisdiction, or if the Company reasonably suspects that the Purchaser is likely to be the subject of any of these acts or events.
11. miscellaneous
11.1 Buyer shall store and use the Goods in accordance with the instructions of Company, which shall not be liable for any damage, loss, claim or expense arising from failure to comply with such instructions.
11.2 Company may subcontract any or all of its obligations under the Purchase Agreement.
11.3 All materials delivered by Buyer to Company shall be at Buyer's risk while in Company's possession or in transit to or from Buyer, and Buyer shall insure them accordingly. Company shall not be liable for any damage and/or defects in any materials or designs delivered by Buyer to the extent permitted by law.
11.4 If the Goods are exported from Switzerland, Buyer shall be responsible for compliance with all laws and regulations governing the import, handling, use and resale of the Goods in the country of destination. Unless otherwise agreed in writing, Buyer shall bear all risks with respect to export goods after they have left the Company's premises.
11.5 At Buyer's request, Company will deliver Buyer's order in installments over a period of up to twelve months, possibly in accordance with an agreed written delivery schedule. If the Goods ordered by the Buyer have not been delivered at the end of that period, the Company may deliver them without further notice and charge the price.
11.6 These Conditions shall be governed by Swiss law, excluding the UN Convention on Contracts for the International Sale of Goods.
11.7 Any dispute, controversy or claim arising out of, out of or in connection with these Conditions shall be settled exclusively in the ordinary courts of the registered office of the Company.
Translated from German with www.DeepL.com
You have the right to cancel this contract without giving any reason as long as the order is not in production.
In order to exercise your right of withdrawal, you must inform Spectroplast AG, Rütistrasse 16, CH-8952 Schlieren, Switzerland, phone: +41 (0)44 576 48 70, e-mail: info@spectroplast.com by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, Spectroplast AG shall repay to you all payments received from you, excluding delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by Spectroplast AG), without undue delay and at the latest within ten days from the day on which the notification of your revocation of this contract was received by Spectroplast AG. For this repayment, Spectroplast AG will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees due to this repayment. Spectroplast AG may refuse repayment until it has received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than ten days from the day on which you notify Spectroplast AG of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.
Special notes
The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
We take the protection of your personal data seriously and strictly adhere to the rules of data protection laws. Our employees are bound by us to maintain confidentiality and to comply with the provisions of the EU General Data Protection Regulation (GDPR) and other relevant data protection regulations. "Personal data" (pbData) is any information relating to an identified or identifiable natural person (data subject). This includes, for example, your name, address, contact details (email address, telephone numbers) or even your credit card number and account details.
Use and disclosure of personal data
Personal data that you provide to us via our website or by other means will be collected, processed and stored for correspondence with you and for the purposes for which you have provided us with the data. In addition, we may use this data for occasional offers to you and to inform you by mail about new products or services and other services that may be of interest to you. You can object to this use of your data at any time by sending us a suitable message, for example an e-mail to info@spectroplast. We will only pass on your personal data if you have expressly consented to this, if there is a legal basis or obligation to do so, or if this is necessary to enforce our rights, for example to enforce claims arising from a contractual relationship with you. Your personal data collected by us will never be passed on, sold or otherwise made available to third parties for third-party marketing purposes.
Personal data will only be disclosed by us to Spectroplast AG affiliated companies, service providers or other third parties to the extent necessary to provide a service or transaction requested by you. The respective third party provider may only use this personal data to provide the requested service or carry out the necessary transaction, which is done on our behalf. For shipping purposes, we transfer your data to the delivery company commissioned by us as part of a shipping order. The transfer includes only such data that are necessary for a delivery of the goods. The commissioned company may use your data exclusively for this purpose. When using our online store, your data may also be passed on to payment service providers, insofar as this should be necessary for the processing of payments. Depending on which payment service provider you select as part of your order, we will pass on the payment data collected for this purpose to the credit institution or payment service provider commissioned with the payment in order to process payments. In some cases, the selected payment service providers also collect this data themselves, provided that you create or have created an account there. In this case, you must register with the payment service provider in the course of the order with your access data. The privacy policy of the respective payment service provider then applies.
Data processing on this website
For security and technical reasons, Spectroplast AG automatically processes information on its systems that your browser transmits to us. This is essentially:
- browser type/version
- operating system used
- the URL (web page) called up on our systems
- Referrer URL (the website that referred to our website)
- host name and full IP address of the accessing computer
- date and time of the retrieval
- retrieved data volume and file type.
We do not combine this data with other data sources or perform statistical analyses based on this data. In addition, we use cookies and web analytics when you visit our website.
Registration on our website
Our website contains some services that you can only use if you have previously logged in (registered) with your personal data. To register on the Spectroplast portal, at least your name, title, company (for business customers), address and a valid e-mail address are required. The data stored by us in the portal may include, for example, the permanent storage of projects or the creation of quotations, as well as the creation and placing of print orders. Optionally, you have the possibility to provide us with additional data about yourself (e.g. title, telephone number, VAT ID). Some of this data is required for extended services on our website. You can revoke your consent to the storage of your data, as well as its use for sending promotional information, at any time by sending an e-mail to info@spectroplast.com with a corresponding note. You can also contact this e-mail address if you wish to have your entire account deleted.
Contact forms
Your personal data, which you provide to us when using the various contact masks, will only be used to process the specific request you have made to us.
Customer management/order processing
Your personal data, which you provide to us in the context of order processing, will be used exclusively for processing the respective business transactions with you.
Supplier management/order processing
Your personal data, which you make available to us in the context of an order placed with you, will be used exclusively for processing the respective business transactions with you.
Chat
Your personal data that you provide to us when using our chat will only be used to process the specific request you have made to us.
Cookies
Our Internet pages use cookies in several places. They serve to make our offer more user-friendly, effective and secure. At the same time, these cookies provide us with information that enables us to optimize our web pages to meet the needs of our visitors, for example, to store the language you have chosen on our website.
All cookies on our website contain purely technical information in pseudonymized or anonymized form, they do not contain any personal data.
Social media / social networks / external links
We do not use automatically activated plug-ins from social networks on our Marketplace. Our buttons to social networks such as Facebook, Twitter, Xing, LinkedIn, YouTube, etc. are pure links that refer to the respective pages of the provider. If you click on these links, you will be redirected to the pages of the respective social network. The information on data protection given there will then apply. This also applies to links to websites of other third-party providers. Although Spectroplast AG does not have access to this profile data processed by the platforms, Spectroplast AG may nevertheless be jointly responsible under data protection law through the use of these platforms. The processing of users' personal data is based on our legitimate interests in simple information and communication with users pursuant to Art. 6 (1) lit. f DSGVO.
If you have any questions about the processing of your personal data when using these social networks, please contact the respective platform operators directly, as we do not have access to your data there.
Google Analytics
On our Marketplace, we use Google Analytics, a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") for web analytics and reach measurement. Google uses cookies. The information generated by the cookie about the use of our website by users is usually transmitted to and stored by Google on servers in the United States. However, Google Analytics is used by us exclusively with activated IP anonymization (so-called IP masking). This means that the IP address of the user is shortened by Google. Only in exceptional cases, e.g. if there are technical failures in Europe, will the full IP address be transmitted to a Google server in the USA and only shortened there. To our knowledge, the IP address transmitted by the user's browser is not merged with other data from Google.
Google uses the transmitted data on our behalf and on the basis of an order processing agreement to evaluate the use of our platform, to compile reports on the activities within our online offering and to provide us with other services related to the use of the website. With the help of these analysis results, we can, for example, identify particularly popular areas of our website and user preferences and use the knowledge gained in this way to further improve our offer and make it more targeted and interesting for you as a user. The associated data processing is carried out to protect our legitimate interests in analyzing and statistically evaluating the use of our website, in optimizing our online offering and in providing offers and content that are as interest-oriented as possible. We have carefully weighed these legitimate interests with your interests as well as fundamental rights and freedoms as a user and have come to the conclusion that no consent is required, but that data processing within the framework of Google Analytics web analytics is permissible on the basis of Art. 6 (1) f) DSGVO. The decisive factor here is the fact that there is no equally suitable web analytics tool for our specific purposes. Google Analytics, for example, is not only the most widespread internationally and is therefore particularly well suited for web presences of internationally active corporate groups. Moreover, due to its widespread use, Google Analytics - unlike other web analytics tools - has standard interfaces to other software systems that we use. Furthermore, we have implemented the implementation of the service in your interest as privacy-friendly as possible (in addition to IP masking, for example, by not processing the user ID for cross-device analysis of visitor flows, so-called cross-device tracking, by reducing the storage period provided by default, etc.).
Acceptance of cookies when using our website is not obligatory, by the way; if you do not want cookies to be stored on your terminal device, you can deactivate the corresponding option in the system settings of your browser. You can delete stored cookies in the system settings of your browser at any time. If you do not accept cookies at all, however, this may lead to functional restrictions on our website. In addition, you can disable the use of Google Analytics cookies using a browser add-on if you do not want website analytics. You can download this add-on here: http://tools.google.com/dlpage/gaoptout?hl=de.
Using the browser add-on to disable Google Analytics, you can prevent Google Analytics from using their data. If you want to disable Google Analytics, download and install the add-on for your web browser. The Google Analytics opt-out add-on is compatible with popular browsers. For the add-on to work, it must be loaded and run correctly in your browser. You can find more information on deactivation and correct installation of the browser add-on here: https://support.google.com/analytics/answer/181881?hl=de.
You can prevent Google Analytics from using your data by using the Google Analytics opt-out browser add-on. If you want to disable Google Analytics, download and install the add-on for your web browser. The Google Analytics opt-out add-on is compatible with popular browsers. For the add-on to work, it must be loaded and run correctly in your browser. You can find more information on deactivation and correct installation of the browser add-on here: https://support.google.com/analytics/answer/181881?hl=de.
As an alternative to the browser add-on, for example on mobile devices, you can also prevent the collection by Google Analytics by clicking on this link. An "opt-out cookie" will then be set, which prevents the future collection of your data. The opt-out cookie is only valid for the browser used when setting it and only for our website and is stored on your terminal device. If you delete the cookies in your browser, you must set the opt-out cookie again. The most common browsers also offer a "do-not-track" function. If this function is activated, your end device tells the web analytics tool that you do not want to be tracked.
Finally, please note the following: From the perspective of the European Union, there is no "adequate level of protection" for the processing of personal data in the USA that corresponds to EU standards. However, this level of protection can be replaced or established for individual companies through certification under the so-called "EU-U.S. Privacy Shield". For the exceptional cases in which personal data is transferred by Google to the U.S., Google has submitted to the EU-U.S. Privacy Shield and thereby assures to comply with European data protection law.
The data processed within the scope of Google Analytics and linked to cookies are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. For further information on data use by Google, setting and objection options, please refer to Google's privacy policy: https://policies.google.com/privacy.
Supplementary information on the use and disclosure of personal data
Spectroplast AG may be required to disclose your data and related information in response to a court or government order. Likewise, we reserve the right to use your data to assert or defend against legal claims. In accordance with applicable law, we also reserve the right to retain and disclose personal and other information on an incidental basis for the purpose of detecting and combating illegal activities, attempted fraud or a violation of Spectroplast AG's Terms of Use.
Secure communication on the Internet
By taking technical and organizational measures, we make every effort to transmit and store your personal data in such a way that it is not accessible to third parties. In general, however, the Internet is considered an insecure medium. In contrast to telephone lines, for example, it is easier for unauthorized third parties to intercept, record or even modify data transmitted via the Internet. In order to ensure the confidentiality of communication with you, we use an AES 256bit TLS encryption of our website. According to the current state of knowledge, this encryption used by us is considered secure. This level of security is achieved by the operating systems and browsers of the younger generation. If necessary, you should update the operating system and browser on your PC to be able to use this high-level encryption. In the case of unencrypted communication by e-mail, complete data security cannot be guaranteed, so we recommend that you send confidential information by post.
Right to information / amendment and deletion of personal data - information in accordance with Article 13 or 14 DSGVO.
If you have any questions that this data protection declaration has not been able to answer, or if you would like more detailed information on any point, please feel free to contact us.
If you no longer agree with the storage of your personal data or if it has become incorrect, we will arrange for the correction, blocking or deletion of your data upon your corresponding instruction within the framework of the legal provisions. Upon request, we will provide you with information about the personal data we have stored about you. For this purpose, please contact:
Spectroplast AG
Rütistrasse 16
CH-8952 Schlieren
Tel. +41 44 576 48 70
info@spectroplast.com
Please understand that we require proof of identity when requesting information about your data stored with us.


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