PROTIQ on data protection
Use and disclosure of personal data
Data processing on this website
- Browser type/version
- Operating system used
- The URL (website) accessed on our systems
- Referrer URL (the website which referred to our website)
- Host name and full IP address of the accessing computer
- Date and time of query
- Retrieved data volume and data types
Registration on our website
Newsletter
Contact forms
Your personal data, which you provide to us when using the various contact forms, will be used exclusively for processing your specific request to us. Information on the processing of your contact data in this context can be found at: Use of contact formsCustomer management/Order processing
Your personal data, which you provide to us within the scope of order processing, will be used exclusively for processing the respective business transactions with you. Information on processing your data within the customer management and for processing busi-ness transactions can be found at: Customer Management and Order Processing
The purposes of the processing for which the personal data are intended:
Execute a contractual relationship with a customer for the supply of goods and services and for handling transports / returns / complaints / escalation management as well as payment transactions.
Legal basis for the processing:
Art. 6 (1) (b) GDPR
(required to fulfill an agreement or to initiate an agreement)
Art. 6 (1) (f) GDPR
(legitimate interests)
For legitimate interests, see “Purposes of the processing” above. Phoenix Contact customers are exclusively legal persons, or persons who are involved in business transactions, about whom information is collected or who are evaluated within the company.
Categories of personal data that are processed:
Name, address (customer, delivery address, billing address), contact details (telephone, fax, email), bank details
Results of the sanction list checks
Source (origin) of the data:
From the data subject
Recipient(categories) of the data:
Service areas of the parent company if necessary, to fulfil the agreement.
Subcontractors needed in individual cases to process the business transaction, such as transport service providers, authorities, etc.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data:
We do not transmit your data to third countries, unless it is necessary for the processing of the order or your request or order originates from the respective country.
Storage duration of the data:
Retention period according to legal provisions pursuant to the respective applicable law (max. 10 years).
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data:
The processing of the personal data mentioned here is essential for executing the contractual relationship or is required by law.
Without these data we cannot process business transactions.
Automated decision-making / Profiling:
There will be no automated decision-making or profiling based on your collected data.
Supplier management/Purchase order processing
Your personal data, which you provide to us within a purchase order, will be used exclusively for processing the respective business transactions with you. Information on processing your data within the supplier management and for handling business transactions can be found at: Supplier management and purchase order processingApplication details
Information on the use of cookies or similar technologies
General information on cookies
First-party and third-party cookies
First-party cookies |
Cookies that are placed and accessed by the operator of the website as the controller or by a processor engaged by the controller |
Third-party cookies |
Cookies that are placed and accessed by controllers other than the operator of the website that are not processors engaged by the operator of the website |
Transient and persistent cookies
Transient cookies (session cookies) |
Cookies that are automatically deleted when you close your browser |
Persistent cookies |
Cookies that remain stored on your device for a certain period of time after the browser is closed |
Consent-free cookies and cookies requiring consent
Consent-free cookies |
Cookies that have as their sole purpose to transmit a message using an electronic communications network
|
Cookies requiring consent |
Cookies for all purposes of use other than those mentioned above |
Management of the cookies used on our website
Granting and withdrawing consents to the use of cookies in the data protection settings of our website
Managing cookies using browser settings
Cookies used on our website
Further information on the consent tool Usercentrics:
Usercentrics
We do not use automatically activated plug-ins (e.g. iFrames) of social networks on our websites. Our social network buttons such as Facebook, Twitter, Xing, LinkedIn, YouTube, Instagram etc. are merely links to the providers' pages or activate the desired cloud service. As soon as you click on these links, you will be redirected to the pages of the social network or the respective cloud service will be activated. Please note that as soon as you are on the websites of the social networks or cloud services, their privacy policies apply.
In addition, we have an online presence on some of these social networks and platforms to promote our business, inform interested parties/users about our products and services and communicate with them. On some of these platforms, user data is processed outside the European Union (EU), including in countries where a level of data protection comparable to that in the EU cannot be guaranteed. Your personal data is often used for the platform's own purposes, e.g. for market research and advertising purposes or to analyze user behavior in order to create user profiles. For this purpose, cookies are usually stored on the user's device by these platforms.
Although we do not have access to the profile data processed by the platforms, we may be a joint controller of the data processing in accordance with the relevant data protection laws. Users' personal data is processed on the basis of our legitimate interests in easy information and communication with users (where the GDPR applies: Article6(1)(f) GDPR). For further information, please contact our designated contact point.
Detailed information about the processing of your personal data and possible opt-out options can be found at the social media platforms linked below:
Facebook
Privacy policy at: https://www.facebook.com/about/privacy,
Opt-out at: https://www.facebook.com/settings?tab=ads.
Instagram
Privacy policy at: http://instagram.com/about/legal/privacy/
Opt-out at: http://instagram.com/about/legal/privacy/ (point VI.).
YouTube
Privacy policy at: https://www.google.de/intl/de/policies/privacy/,
Opt-out at: https://adssettings.google.com/.
Twitter/X
Privacy policy at: https://twitter.com/de/privacy,
Opt-out at: https://twitter.com/personalization.
LinkedIn
Privacy policy at: https://www.linkedin.com/legal/privacy-policy,
Opt-out at: https://www.linkedin.com/psettings/.
XING
Privacy policy at: https://privacy.xing.com/de/
Opt-out at: https://privacy.xing.com/de/datenschutzerklaerung
TikTok
Privacy policy at: https://www.tiktok.com/legal/page/eea/privacy-policy/en
PROTIQ GmbH is active on the TikTok platform under the name protiq, where it creates and shares short videos on 3D printing and its areas of application. PROTIQ GmbH is responsible for the content. TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (“TikTok Ireland”), TikTok Information Technologies UK Limited WeWork, 125 Kingsway, London, WC2B 6NH (“TikTok UK”) is responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) for your data transmitted to TikTok and its processing. You can contact TikTok's Data Protection Officer via the online contact form provided by TikTok at: https://www.tiktok.com/legal/report/DPO
Trusted Shops
Use of the web analysis technology “Google Analytics”
If you have given your consent, we use the web analysis technology “Google Analytics” using cookies.
Web analytics enables the collection and evaluation of information about the activities of users of our website, including interaction by users with embedded videos on our website. The information obtained serves us to improve our website and to better achieve the goals of our website (e.g. increasing page views).
This also includes carrying out ”A/B tests“ (also known as ”split testing“), in which we test different display versions of our website against each other. This involves collecting, evaluating, and comparing details of usage behavior in different display versions.
When you visit our website, the web analysis tool Google Analytics collects information about your use of our website and stores it in a device-related profile. To be able to assign this information to your device, your device is assigned a unique ID which is linked to the device-related profile. This ID is stored in cookies on your device. During your visit to our website, your device can be recognized there on the basis of the ID assigned to it.
Such an assignment can also be made via a link to your account with the relevant provider (e.g. your Google account if you have activated personalized advertising there) instead of via the ID. In this way, actions taken by you using different devices can also be assigned to you as a unique user and included in aggregated reports on the surfing behavior of our users.
Even without your consent, Google Analytics is used to simply analyze access to our website. This enables us to recognize where visitors who have not given their consent come from (country, region, and possibly city) and which pages are opened and how often. No cookies are used and no profiles are created, so it is not possible to recognize whether different page views were made by the same person or by different people. Google Analytics uses this information to model the (presumed) behavior of our visitors on the basis of empirical values.
Details of the personal data that is processed
Categories of personal data processed |
Personal data included in the categories |
Sources of the data |
Obligation of the data subject to provide the data |
Storage duration |
Web analytics HTTP data |
Log data that is generated via the Hypertext Transfer Protocol (Secure) (HTTP(S)) for technical reasons when using the web analysis tool deployed on our website: This includes IP address, type, and version of your internet browser, operating system used, site accessed, site accessed before visiting the site (referrer URL), and date and time of the visit. |
Users of our website |
Provision of the data is not a statutory or contractual requirement or a requirement necessary to enter into a contract. There is no obligation of the data subject to provide the data. If the data is not provided, we cannot carry out a web analysis. |
IP anonymization is activated on our website for the use of the web analysis tool. This means that the IP address transmitted via the browser for technical reasons is anonymized before being stored by shortening the IP address (by deleting the last octet of the IP address). Moreover we only process the log data temporarily for the duration of the visit to our website. |
Web analytics device data |
Data that is assigned to your device by the web analysis tool used on our website: This includes a randomly generated unique ID to (re)identify your device. It also includes certain parameters relevant for web analysis. This data is stored in cookies on your device and can be read when visiting our website. |
Users of our website |
Provision of the data is not a statutory or contractual requirement or a requirement necessary to enter into a contract. There is no obligation of the data subject to provide the data. If the data is not provided, we cannot carry out a web analysis. |
We store the unique ID for the duration of your consent. We only process parameters relevant for web analysis temporarily for the duration of the visit to our website. We delete this data when you withdraw your consent. |
Web analytics profile data |
Data generated by the web analysis tool used due to the triggering of events on our website and stored in a device-related profile: This includes data about the use of our website, in particular page visits, video views, frequency of visits, and time spent on the pages visited. This also includes the unique ID assigned to your device. |
Independently generated |
- |
We store the unique ID for the duration of your consent. We store information about the use of our website for a period of 14 months from collection. We delete this data when you withdraw your consent. |
Details of the processing of the personal data
Purpose of processing the personal data |
Categories of personal data processed | Legal basis and, where applicable, legitimate interests |
Recipients |
Web analytics (profile- and cookie-based): Web analytics enables the collection and evaluation of information about the activities of users of our website. When you visit our website, including embedded videos on the site, the web analysis tools used by us collects information about your use of our website and stores it in a device-related profile. To be able to assign this information to your device, a unique ID is assigned to your device, which is linked to the device-related profile. This ID is stored in cookies on your device. During your visit of our website, your device can be recognized there on the basis of the ID assigned to it. Such an assignment can also be made via a link to your account with the relevant provider (e.g. your Google account if you have activated personalized advertising there) instead of via the ID. In this way, actions taken by you using different devices can also be assigned to you as a unique user and included in aggregated reports on the surfing behavior of our users. The aim of the analysis is to examine where the users of our website come from, which areas of our website are visited and how often and for how long which page/which video and categories are viewed. The information obtained is used to improve our website and to better achieve the goals of our website (e.g. increasing pages views). |
Web analytics HTTP data Web analytics device data Web analytics profile data |
Consent (if the GDPR applies: Article6(1)(a) GDPR) |
Website providers Web analytics service provider |
A/B tests based on web analytics: Web analysis also includes carrying out “A/B tests” (also known as “split testing”), in which we test different display variants of our website against each other. This test method gives us the opportunity to automatically display different display variants of a particular page to different users of our website. Details of user behavior are recorded, evaluated and compared in different display variants (e.g. evaluation of which display variant of our newsletter registration form is used to subscribe to the newsletter more frequently). |
Web analytics HTTP data Web analytics device data Web analytics profile data |
Consent (if the GDPR applies: Article6(1)(a) GDPR) |
Website providers Web analytics service provider |
Simple evaluation of access (without cookies and without profiling): Even without your consent, a simple analysis of access to our website is carried out. This allows us to recognize where visitors who have not given their consent come from (country, region, and possibly city) on an anonymous basis and which pages are opened and how often. No cookies are used and no profile is created, so it is not possible to recognize whether different page views were made by the same person or by different people. Our web analysis tools use this information to model the (presumed) behavior of our visitors on the basis of empirical values. Such modelled usage activities are added to the evaluations of the consent-based device-related profiles described above in order to obtain an (estimated) overall picture of our usage activities. We use the information obtained to improve our website and better achieve our website goals (e.g. increasing page views). |
Web analytics HTTP data |
Pursuing legitimate interests under balancing of interests (if the GDPR applies: Article6(1)(f) GDPR): Our legitimate interest is the collection of certain basic information on access to our website for the anonymous measurement of our web audience. |
Website providers Web analytics service provider |
Use of the marketing technologies GoogleAds, Microsoft Ads and LinkedIn Insight Tag
If you have given your consent, we will use marketing technologies from the providers Google, Microsoft and LinkedIn for conversion tracking and remarketing on our website.
“Conversions“ are user activities on our website as determined by us. “Conversion tracking” is a process that tracks what happens after you interact with our ads on search engines or other websites. For example, we can see whether you have subsequently taken a particular action on our website.
If our ads are displayed to you on search engines or on other websites or if you interact with our ads, information about this may be collected (if applicable, depending on your consent to the relevant website operator) and stored in a device-related profile. To be able to assign this information to your device, a unique ID can be assigned to your device (if applicable, depending on your consent to the relevant website operator), which is linked to the device-related profile. This ID can be stored in cookies on your device (if applicable, depending on your consent to the relevant website operator). If you subsequently visit our website, the information stored in these cookies can be read. In this way, your device can be recognized by the ID and, on the basis of this ID, the information stored in the device-related profile about the view of our ads can be retrieved and additional data can be stored. This allows us to collect information about the use of our website, in particular the “conversions“ triggered by you.
Such an assignment can also be made by performing a comparison of hashed contact information instead of via the ID or, where applicable, via a link to your account with the relevant provider (e.g. your Google account if you have activated personalized advertising). In this way, actions taken by you using different devices can also be assigned to you as a unique user.
This allows us to observe which keywords, ads, ad groups, and campaigns lead to the user actions we want. We can also understand how our return on investment (ROI) is generated and make more informed decisions about our advertising expenses. We can also automatically optimize our advertising campaigns according to our business goals.
Remarketing
“Remarketing” (or “retargeting”) means that we can specifically re-address users who have already interacted with our website, for example with ads on search engines or on other websites that participate in the same advertising networks as us.
When you visit our website, information about your use of our website is collected and stored in a device-related profile. In order to associate this information with your device, your device is assigned a unique ID that is linked to the device-related profile. This ID is stored in cookies on your device. If you subsequently use search engines with the same device or visit other websites that participate in the same advertising network, your device can be recognized there on the basis of the ID assigned to it (possibly subject to your consent to the relevant operator of the website) and on the basis of this ID the stored information about the use of our website, including the assignment of your device-related profile to certain advertising segments, can be retrieved. In this way, the provider of the remarketing tool we use can present our ads to you there specifically. Such an assignment can also be made by performing a comparison of hashed contact information instead of via the ID or, where applicable, via a link to your account with the relevant provider (e.g. your Google account if you have activated personalized advertising). In this way, actions taken by you using different devices can also be assigned to you as a unique user. In this way, the provider of the remarketing tool we use can present our ads to you there specifically.
When you visit the relevant search engines or other websites that participate in the same advertising network, information about your use of the search engine or other website may be collected and added to your device-related profile (if applicable, depending on your consent to the relevant website operator) in order to enable better personalization and optimization of how different ads are displayed.
Based on the information stored in your device-related profile, we and the provider of the relevant remarketing tool used by us can personalize our ads specifically for you.
Based on the information stored in your device-related profile, the provider of the remarketing tool used by us also determines billing-relevant factors of the ad placement in order to be able to bill us for its services.
We are jointly responsible for the use of these marketing technologies on our website with the provider of the marketing technology concerned. Any further processing of the data by the provider concerned for its own purposes or purposes of third parties is the sole responsibility of the provider. Information on joint responsibility and information on the privacy policies of the various providers is contained in the following.
Details of the personal data that is processed
Categories of personal data processed |
Personal data included in the categories |
Sources of the data |
Obligation of the data subject to provide the data |
Storage duration |
GoogleAds Microsoft Ads LinkedIn Insight Tag HTTP data |
Log data that is generated via the Hypertext Transfer Protocol (Secure) (HTTP(S)) for technical reasons when using the relevant marketing tool deployed on our website: This includes IP address, type, and version of your internet browser, operating system used, site accessed, site accessed before visiting the site (referrer URL), and date and time of the visit. |
Users of our website |
Provision of the data is not a statutory or contractual requirement or a requirement necessary to enter into a contract. There is no obligation of the data subject to provide the data. If the data is not provided, we cannot carry out any remarketing or conversion tracking. |
90 days |
GoogleAds Microsoft Ads LinkedIn Insight Tag Device data |
Data that can be assigned to your device (if applicable, depending on your consent to the relevant website operator), when our ads are displayed to you on search engines or on other websites, when you interact with our ads, or when you access our website: This includes a unique ID to (re)identify your device. This data may be stored in cookies on your device (if applicable, depending on your consent to operators of other websites) when our ads are displayed to you on search engines or on other websites, when you interact with our ads, or when you access our website. When you access our website or the relevant search engines and other websites participating in the same advertising networks, the information stored in these cookies may be read. |
Users of our website |
Provision of the data is not a statutory or contractual requirement or a requirement necessary to enter into a contract. There is no obligation of the data subject to provide the data. If the data is not provided, we cannot carry out any remarketing or conversion tracking. |
90 days |
GoogleAds Microsoft Ads LinkedIn Insight Tag Profile data |
Data that is collected by the relevant marketing tool and stored in a device-related profile (if applicable, depending on your consent to the relevant website operator) when our ads are displayed to you on search engines or on other websites participating in the same advertising network, or when you interact with such ads: This includes a unique ID assigned to your device and information on our ads that are displayed to you on search engines or on other websites participating in the same advertising network, or that you have interacted with there. This also includes information on use of the relevant search engine or other website. This can also include hashed contact data (e.g. an email address) that is known to the marketing tool concerned as well as technical information on your device that can be read from it (e.g. screen size). |
Collected by the marketing tool on search engines or other websites |
- |
90 days |
Data generated by the marketing tool used on our website and additionally stored in the device-related profile when you visit our website. This includes the unique ID assigned to your device as well as information about the use of our website, in particular page views, frequency of views, and time spent on viewed pages, including the “conversions” triggered by you. This can also include hashed contact data (e.g. an email address) entered by you on our website as well as technical information on your device that can be read from it (e.g. screen size). This also includes the results of the evaluation of this information, in particular the allocation of your device-related profile to certain advertising segments. |
Collected by the marketing tool on our website |
- |
90 days |
Details of the processing of the personal data
Purpose of processing the personal data |
Categories of personal data processed |
Legal basis and, where applicable, legitimate interests |
Recipients |
Conversion tracking: “Conversions” are user activities on our website that are defined by us. “Conversion tracking” is a process recording what happens after our adverts have been shown to you on search engines or on other websites or after you have interacted with our adverts on search engines or on other websites. For example, we can see whether you have subsequently performed a certain action on our website. If our adverts are displayed to you on search engines or on other websites or if you interact with our adverts, information about this may be collected (if applicable, depending on your consent to the relevant website operator) and stored in a device-related profile. To be able to assign this information to your device, a unique ID may be assigned to your device (if applicable, depending on your consent to the relevant website operator), which is linked to the device-related profile. This ID can (if applicable, depending on your consent to the relevant website operator) be stored in cookies on your device. When you subsequently visit our website, the information stored in these cookies can be read. In this way, your device can be recognized using the ID and the information stored in the device-related profile about your visit to our ads can be retrieved and further data can be stored using this ID. This enables us to record information about the use of our website, in particular the “conversions” triggered by you. Such an assignment can also be made by performing a comparison of hashed contact information instead of via the ID or, where applicable, via a link to your account with the relevant provider (e.g. your Google account if you have activated personalized advertising). In this way, actions taken by you using different devices can also be assigned to you as a unique user. This allows us to observe which keywords, ads, ad groups, and campaigns lead to the user actions we want. We can also understand how our return on investment (ROI) is generated and make more informed decisions about our advertising expenses. We can also automatically optimize our advertising campaigns according to our business goals. |
For Google: GoogleAds HTTP data GoogleAds device data GoogleAds profile data For Microsoft: Microsoft Ads HTTP data Microsoft Ads device data Microsoft Ads profile data For LinkedIn: LinkedIn Insight Tag HTTP data LinkedIn Insight Tag device data LinkedIn Insight Tag profile data |
Consent (if the GDPR applies: Article6(1)(a) GDPR) |
Marketing tool provider |
Remarketing: “Remarketing” (or “retargeting”) means that we can specifically re-address users who have already interacted with our website, for example with ads on search engines or on other websites that participate in the same advertising networks as us. When you visit our website, information about your use of our website is collected and stored in a device-related profile. In order to associate this information with your device, your device is assigned a unique ID that is linked to the device-related profile. This ID is stored in cookies on your device. If you subsequently use search engines with the same device or visit other websites that participate in the same advertising network, your device can be recognized there on the basis of the ID as-signed to it (possibly subject to your consent to the relevant operator of the website) and on the basis of this ID the stored information about the use of our website, including the assignment of your device-related profile to certain advertising segments, can be retrieved. In this way, the provider of the remarketing tool we use can present our ads to you there specifically. Such an assignment can also be made by performing a comparison of hashed contact information instead of via the ID or, where applicable, via a link to your account with the relevant provider (e.g. your Google account if you have activated personalized advertising). In this way, actions taken by you using different devices can also be assigned to you as a unique user. In this way, the provider of the remarketing tool we use can present our ads to you there specifically. |
For Google: GoogleAds HTTP data GoogleAds device data GoogleAds profile data For Microsoft: Microsoft Ads HTTP data Microsoft Ads device data Microsoft Ads profile data For LinkedIn: LinkedIn Insight Tag HTTP data LinkedIn Insight Tag device data LinkedIn Insight Tag profile data |
Zustimmung (wenn die DSGVO gilt: Artikel6(1)(a) GDPR) |
Marketingtool-Anbieter |
Profile enrichment by the provider of the remarketing tool used by us: When you visit search engines or other websites that participate in the same advertising network, the provider of the remarketing tool used by us may add information about your use of that the relevant search engine or other website and information about the ads you are presented with or have interacted with there to the device-related profile in order to enable better personalization. In addition, the enrichment of profiles enables the provider of the remarketing tool used by us to optimize how various ads are displayed for us and other companies for which it displays ads (e.g. controlling the frequency with which certain ads are displayed). |
For Google: GoogleAds device data GoogleAds profile data For Microsoft: Microsoft Ads device data Microsoft Ads profile data For LinkedIn: LinkedIn Insight Tag device data LinkedIn Insight Tag profile data |
Zustimmung (wenn die DSGVO gilt: Artikel6(1)(a) GDPR) |
Marketingtool-Anbieter |
Personalization of ads: We and the provider of the remarketing tool used by us personalize our ads specifically for you on the basis of your device-related profile, in particular on the basis of your use of our website. For this purpose, we analyze the information stored in your profile and on this basis assign your profile to certain advertising segments. |
For Google: GoogleAds profile data For Microsoft: Microsoft Ads profile data For LinkedIn: LinkedIn Insight Tag profile data |
Zustimmung (wenn die DSGVO gilt: Artikel6(1)(a) GDPR) |
Marketingtool-Anbieter |
Determination of billing-relevant factors for ads placed by the provider of the remarketing tool used by us: The information stored in your device-related profile is also used by the provider of the remarketing tool we use to evaluate the ads displayed to your device that lead to our website via the provider in order to bill us for its services. For the purpose of billing us, the provider must determine the number of visits to our website via these ads and other factors relevant for billing. |
For Google: GoogleAds profile data For Microsoft: Microsoft Ads profile data For LinkedIn: LinkedIn Insight Tag profile data |
Zustimmung (wenn die DSGVO gilt: Artikel6(1)(a) GDPR) |
Marketingtool-Anbieter |
We would also like to point out the use of the following tool:
Friendly Captcha
ADCELL
We have integrated ADCELL on our website. ADCELL is an affiliate marketing software from Firstlead GmbH, Rosenfelder Str. 15-16, 10315 Berlin, Germany. We use ADCELL to measure success and bill our affiliate partners.
ADCELL uses cookies to be able to assign visitors via affiliate links of our partners and to trace the origin of orders.
In this context, the following data is generally collected and stored Identification number of the affiliate partner, identification number of the user, information on the advertising material clicked on and, if applicable, order data and values.
Your IP address and other identification features such as your user agent are also transmitted to the provider.
ADCELL is used on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG.
The specific storage period of the processed data cannot be influenced by us, but is determined by Firstlead GmbH. Further information can be found in the privacy policy for ADCELL: https://www.adcell.de/datenschutz
Supplementary information regarding the use and transfer of personal data
Secure communication on the Internet
Data subject rights
Update to this Privacy Policy
Right of access / changing and deleting personal data Information in accordance with Article 13 or 14 GDPR
Please appreciate that we require proof of identity to handle any requests regarding your person-al data we have stored.